Request Other Documents

1.Navigate to the Other Documents Section

• Go to Banking & Reconciliation.
• Select Reconciliation Center.
• Click on Month End Documents.
• Choose Other Documents.

2. Upload, Request, or Mark Documents

• Select the appropriate balance sheet account for the corresponding month.
• Choose to Upload Document, Request Document, or Mark as 'No Document Available'.

3. Enter the Description

• If requesting a document, enter a description of the document you need, such as "Document request for January".

4. View Document Requests

• Go to Open Items.
• Select Document Requests to view the details of your request.

5. Track Document Status

• In the Other Documents section, account managers can see the status of document requests with the following icons:
  • Question Mark: Document missing.
  • Timer Icon (Orange): Document requested.
  • Green Tick: Document uploaded.
  • Verified Icon: Document verified.